From Document Management and Witness Statements to Process Serving and Surveillance.
Premier Legal Assist is a company with a desire to deliver the best Customer Service and Client care in the industry.
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Premier Legal Assist is a company with a desire to deliver the best Customer Service and Client care in the industry, combine this with extensive experience in Personal Injury and Document Collection services and you have the team behind Premier Legal Assist. Team is very important to Premier Legal Assist we have great values that are reflected in our team and our performance. We believe our team values are the bedrock upon which a high performance culture is driven. Everything we do encompasses professionalism, commitment, reliability, continuous improvement and development of our team and our services but above all else, very happy clients.
Satisfied Customer
We appreciate how highly competitive the personal injury sector is and any delay in signing a client can give the competition an opportunity to act. Premier Legal Assist understands how critical it is to represent your company professionally in front of your clients and create the seamless transition from the client's first call to a signed and completed case. We want to make sure the client is amazed with the service levels your department offers and has a much easier and less stressful resolution. We can also significantly improve your bottom line, the cost to your business of securing new claims demands that you have a fast and efficient capture service to maximize client retention and recommendation. Premier Legal Assist also provides claims management services and can provide your practice with claims referrals and vehicle hire services. We work with solicitors who have a proactive commitment to the rehabilitation process foremost and do what is right for their clients, rather than focus on the litigation process. Premier Legal Assist can then work on behalf of the practice to complete the process and return a signed, happy client.
That's why Premier Legal Assist is based on professionalism, expertise and speed. Whether its 10 cases or 1500 cases per month you require completing, Premium service standards are consistently excellent and speedy.
In a Competitive Industry, booking appointments rather than sending packs through the post greatly increases conversions. It's a fact!
Turning Prospects into fee paying Clients on the telephone isn't easy. It's hard to get true commitment and bring out hidden objections. On the other hand, booking a same day appointment will test the commitment and uncover any objections.
On average, our clients will experience 50% uplift in conversion from sold to signed cases by booking same day appointments. Packs are back inside 3 days rather than 10 days by post and your team enjoy 30% more selling time instead of chasing Client's claim packs.
Premier Legal Assist has an in house team dedicated to managing your instructions. Our clients enjoy one to one contact with a named appointment co-ordinator who is seen as a part of your team.
